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Welcome to the GloLar Multimedia Support page. The purpose of this page is to enhance the support services we provide to our customers.
If you're experiencing a problem with one of our software products, please fill out and submit the following bug report form. You may also want to check out our list of known problems.
When you submit your bug report, it will be entered into our database for tracking purposes. After an initial assessment by our support department, the resolution of the problem will be assigned to an appropriate engineer. Periodically we will post notices regarding bugs reported by our customers in the Known Problems section of this page, and tips or workarounds on the FAQ page.
Please be as specific as possible when describing the problem.
We may need to contact you for more information, such as if we have trouble reproducing the problem you describe.
The following is a list of some known problems with our software; we are working to correct them for the next release.
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1390 Santa Alicia Ave, # 8203, Chula Vista, CA 91913